Who is the training designed for:
It is designed for persons who need effective communication in order to achieve results at work and who want to improve their own successfulness in verbal and nonverbal communication management. This training answers how to decrease barriers and increase understanding of others, recognize differences in communication styles, and it develops influencing by improving listening skills and building relationship with other speakers.
Benefits for participants:
- Getting a clearer understanding of the communication process flow
- Raising awareness of and improving steps of communication obstacles management
- Getting familiar with your own communication style
- Recognizing and adjusting communication style to different types of people and situational needs
- Improving your own skills, recognizing and strengthening of certain aspects of your own communication
Benefits for organization:
- Better understanding of business assignments
- Increasing the level of employee’s engagement
- Creating a positive environment
During the training sessions, the following will be worked on systematically:
- Communication process
- Perception and its role in communication
- Communication channels Verbal and nonverbal communication
- Importance of attitude and use of positive speaking
- Communication barriers and how to reduce their influence
- Effective communication model
- Building relationship with the other speaker
- Elements of active listening
- Getting familiar with your own communication style
- Communicating with different types of people
- Building credibility and development of influencing skills
- Adjusting communication to the situational needs
- Communicating with difficult people
