„Always look on the bright side of life….”

This interactive one day workshop aims to empower all participants to learn how to recognize their assertive behaviors as well as to master new ways of communication that are important to maintain good interpersonal relationships.

At the end of the workshop, participants should be able to:

UNDERSTAND

• What is assertiveness and why is it important;
• The advantages of using assertive behavior in comparison with aggressive and submissive behavior

APPLY

The three principles of assertive behavior:

• To be honest about things that matters to us; to be congruent and responsible always taking into consideration win-win approach
• negotiate as equals– my dignity and your dignity are equally important
• To be solution oriented

During the training sessions, the following will be worked on systematically:

• Reasons why people are not asertive
• Assertiveness
• What are the factors that influence our behavior?
• Behaviors based on instincts(aggressive, submissive i passive-aggressive)
• Factors that affect proper and rational decision making
• Assertiveness as an attitude
• What is a win-win situation and how to create it
• Assertive communication techniques